ID-Client Reception

The ID-Client Reception (Cla), previously Reception and Client Service Test (TASAC), is a tool that assesses the essential elements related to tasks performed by people working in the reception and customer service sector.

Caractéristiques

Langues disponibles

French | English

Temps requis

50 minutes

Administration

79 Questions | Multiple Choice

Public cible

Any organization wishing to assess competencies related to client reception and customer service.

Compétences évaluées

Standard Report

Measures the following competencies:

- Being client-oriented
- Interpersonal communication
- Ability to listen
- Ability to transmit information
- Being results-oriented
- Being action-oriented
- Thoroughness
- Autonomy

Presents the test results in a more global way, as well as in more detail for each of the criteria evaluated.

Points forts

    • Quickly identify your candidates’ client service skills
    • Get instant results
    • Receive a simple yet detailed report outlining the performance of your candidates

Profitez encore plus du
ID-Client Reception


Jumelez le ID-Client Reception au Work Approach and Behaviour Test ou ID-Cognitive
pour créer une solution d’évaluation complète.

Combinez le ID-Client Reception avec les plans de formation
pour un processus de développement professionnel.